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Effective Date: 1/1/2026

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Metta Condominium (“Metta Condo”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a booking with us.

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1) Information We Collect

When you use our website or book accommodation, we may collect the following information:

• Full name

• Email address

• Phone number

• Booking details (check-in/check-out dates, number of guests, room type)

• Special requests or notes you provide

• Payment confirmation details (where relevant — full payment card details are not stored by us)

We may also collect basic technical information when you browse our website, such as:

• Device and browser type

• IP address

• Website usage and page visits (for site performance)

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2) How We Use Your Information

We collect and use your information only for purposes such as:

• Confirming and managing your booking

• Communicating with you about your stay

• Responding to enquiries and support requests

• Meeting legal and regulatory obligations

• Maintaining the security and operation of our website and booking system

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3) Sharing of Your Information

Metta Condo does not sell, rent, or share your personal information with third parties.

We only disclose guest information in the following limited circumstance:

✅ To government authorities or law enforcement when legally required, including for the purpose of confirming guest stay details or complying with official regulations.

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4) Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. These measures may include:

• Secure booking systems

• Limited staff access to personal information

• Secure storage of booking records

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

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5) Data Retention

We keep personal information only as long as needed to:

• Manage your booking and stay

• Comply with legal requirements (such as reporting obligations)

• Resolve disputes or enforce policies

When no longer required, we securely delete or anonymise your data where possible.

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6) Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Ask us to delete your information (where legally allowed)

To make a request, contact us using the details below.

 

7) Cookies & Website Tracking

Our website may use cookies or similar technology to improve functionality and user experience. You can adjust cookie settings in your browser at any time.

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8) Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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9) Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Metta Condominium (Metta Condo)
Email: mettacondo@gmail.com
Phone: 0466811811
Address: Viewtalay Pattaya Condominium 6